Carol Burrows, 20 Years,
Store 157 Manager, University
Medical Center
Lubbock TX

 Congratulations to our July “Make Your Mark” Award recipient, Carol Burrows, our Store #157 Manager at University Medical Center in Lubbock, Texas. Carol received a remarkable 19 nominations from co-workers, guests, hospital staff and administrators. Below is just a small sample: “Carol is an absolutely amazing Manager who who makes friends with anyone who walks through the door, going above and beyond to meet EVERY guest’s needs… She always has a smile, sharing her contagious laugh.”

 “Her work ethic is incredible. She is totally dedicated to her job and clientele. A beautiful personality, coupled with tireless energy, makes her an extraordinary individual who I consider a role model, and I’m so grateful we have her in our hospital. She manages 2 locations beautifully and has taken on the changes and construction of her gift shop with such grace. The store always carries the cutest selection of gifts and accessories… Anytime I go into Lori’s, she always takes the time to ask how I am.”

 “Carol is an amazing ambassador for Lori’s Gifts! She is friendly, personable, caring, energetic, providing a welcoming atmosphere the second you walk in the store. She’s my personal shopper and helps me find that one thing I can’t live without.” “Carol loves her job and it shows! She is one of the best bosses I’ve ever had and is truly one of a kind! She has ALWAYS been so good to me as an employee.”

 “Carol’s ability to manage and motivate a team has resulted in remarkable outcomes for her multiple locations. Celebrating 20 years with Lori’s, she is highly respected and admired. She does an amazing job in selecting products for our store. She finds beautiful clothing, purses, pajamas, etc. for a price that is affordable to the customer.” “I’ve been approached by nurses, maintenance workers, food service staff, volunteers, my hospital partner and many others who want me to know how grateful they are that she is a part of their hospital team.”